product & service

Wanda commercial Management Group

产品与服务 增值服务
Product SystemBusiness Services

Business Services

Through the world's largest offline commercial operation platform, our company serves three major customer groups: consumers, merchants and owners.

Based on our business scale, operational data and technology management system, we are able to effectively meet the multi-dimensional serviceneeds of consumers, merchants and owners.

Property Owner-oriented

Commercial Tenant-oriented

Consumer-Oriented

Our Service

We provide the owner with the whole process of commercial operation services, from site selection and
planning in the early stage, to investment promotion, operation management and various value-added
services in the later stage.We share with the owner based on the net income of the project, which aligns
the interests of the Company and the owner and ensures the maximum operating income of Wanda Plaza.

As of June 30, 2022, we have provided commercial operation services to 425 owners.

Market Research and Project Positioning Services

Conducting market analysis, formulation of project positioning and business mix proposals for projects. 

Design and Construction Consultancy

Provision of guidance to the design unit on the design of proposal and conduct further review on drawings; provision of guidance, supervision and consulting services throughout the whole process of project construction. 

Commercial Operation and Management

Provision of services including the preparation services for business commencement, solicitation of merchant for leasing, operation, property management, marketing promotion, advertising operation, car park management. 

Data, Technology and Platform

Provide information technology and digitization management and operation platforms for projects from the selection of sites, solicitation of merchants, operation to management of investor relations. 

Asset Management

Provide site selection service, investment estimation, managing return on assets and other services for projects according to personalized requirements of owners. 

Our Service

We not only provide merchants with quality business premises, but also offer marketing services and other
value-added services to merchants, in addition to providing operational assistance to some merchants with
the help of our digital merchant operation analysis system to help them improve their performance.

As of June 30, 2022, the Company had more than 90,200 offline merchants, of which more than 73,800 were
enrolled in the Company's online platform.

Merchant Service Platform

Provision of one-stop services for merchants, including bill payment, enquiry on operational data, online interaction of marketing activities, application for service announcement and evaluation, notices and announcement, and release of information. 

Property Management

Provision of cleaning service, maintenance of facilities and equipment, and security service for leasing stores and properties. 

Marketing Promotion

Provide value added services to merchants such as introduction to products, guided consumption flow, and issue of reward vouchers through channels including internal and external advertisements, media publicity and small apps. 

Our Service

We provide consumers with a premium offline consumer experience, while leveraging the Company's online
platform to provide consumers and members with a variety of free and paid services and member-only services
to bring innovative and convenient services and a better consumer experience.

For the twelve months ended June 30, 2022, Wanda Plaza had 4,392.2 million visitors and the Company's
membership reached 93.7 million as of June 30, 2022.

Parking Rewards and Free Parking Benefits

After consumption at the plaza, the customer may use rewards to exchange for parking benefits. 

Value-added Service for Plaza Members

Various value-added services are available including exchange of gifts with reward points, special consumption benefits for members, delivery of goods, shopping privileges, etc. 

Benefits for Merchant Members

Benefits for plaza members and collaborating merchant members may be enjoyed together at the same time. 

Property Owner-oriented

Commercial Tenant-oriented

Consumer-Oriented